Policies

Shipping policy

Last updated: October 2026

Every order ships from our home base in Halifax, Nova Scotia. No drop-ship surprises, no mystery warehouses — your package leaves Atlantic Canada, tracked door to door.

Shipping rates

Canada: FREE shipping on every order, any size.
United States: flat $9.99 CAD per order.
All prices and shipping charges are in Canadian dollars (CAD).

Dispatch times

Orders leave Halifax within 1–2 business days of payment confirmation. You'll get a tracking number by email as soon as your order is on its way.

Delivery estimates

Atlantic Canada: 1–3 business days
Central Canada: 2–5 business days
Western Canada: 4–7 business days
United States: 5–10 business days

These are carrier estimates, not guarantees — weather, remote routes and peak-season volume can add a day or two.

US orders: duties & taxes

US orders may be subject to import duties, state taxes or carrier brokerage fees when the package crosses the border. Those charges are set by US authorities and the carrier, and are the buyer's responsibility — we can't predict or prepay them.

Problems with delivery

If tracking stalls, a package arrives damaged, or an order goes missing — questions about an order? Reach us through the contact details on this page and we'll sort it out — reship or refund, your call.